Caroline Bourne, NCPS

Caroline Bourne is a counsellor who began practising in 2020 and holds NCPS accreditation. She offers calm, practical support for people facing stress, anxiety, grief and life changes. Caroline writes plainly and aims to make sessions easy to follow for worried parents and busy adults.

She has a particular interest in how early experiences shape later behaviour and in the patterns people repeat. That curiosity guides gentle, exploratory conversations about why certain feelings keep returning. Caroline also has specialist experience with grief, including anticipatory grief and loss connected to major life shifts.

Sessions are tailored to each person rather than following a single formula. Caroline uses an integrative approach and adapts methods so they fit the issue at hand and the client’s preferences. This helps keep work practical and focused on what matters now.

She has worked with people on parenting concerns, career difficulties, workplace stress and the anxieties that come with major transitions. Her additional focus areas include blended family issues, communication problems, control issues, forgiveness and jealousy. Caroline also supports young adults and women navigating life purpose and panic attacks.

Therapy typically looks like short, clear conversations that build on small steps and solutions. The aim is to help people feel more able to cope and make choices that suit their lives. Her approach suits those who want a straightforward, adaptable way to work through difficult feelings.

Approaches that guide online counselling

Client-Centred Therapy focuses on listening and responding to what each person brings to a session. The therapist follows the client's lead, reflects feelings and helps people find their own answers to problems such as anxiety, grief or parenting concerns.

Solution-Focused Therapy concentrates on practical steps and small changes that move a person forward. It looks at strengths and past successes to build simple strategies for handling stress, workplace issues or panic attacks.

Finding the right approach is part of the work. The therapist will talk with clients about their goals and preferences and decide together which methods to try. That collaborative step helps ensure sessions stay relevant to daily life and what the client hopes to change.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow more face-to-face conversation while phone sessions can be easier when bandwidth is limited. Live chat and messaging suit brief check-ins, shorter problem-solving exchanges or people who prefer not to use a camera. These options make therapy more flexible and easier to fit around work, childcare and busy schedules.