Charlotte Lightfoot, NCPS

Charlotte Lightfoot helps people who are feeling stressed, anxious, low in confidence, or stuck in unhelpful patterns. She also supports those facing depression, relationship strain, addiction concerns, grief, parenting stresses, anger and career or life changes. Charlotte speaks plainly and aims to make the first steps feel manageable. Charlotte works as a counsellor in the United Kingdom and holds NCPS accreditation. She has four years of experience supporting people through practical challenges and emotional strain. Sessions focus on understanding what matters to each person and finding realistic ways to move forward. Her style is warm and respectful. Conversations are tailored to the individual rather than following a fixed script. People can expect a mix of reflective listening and practical tools to try between sessions. Charlotte draws from a variety of approaches including client-centred work and cognitive behavioural techniques. She may use mindfulness practices to calm the mind or psychodynamic ideas to look at patterns that repeat over time. Hypnotherapy is also part of her toolbox when it suits a person’s goals. The aim is to work collaboratively on clear goals. That might mean building coping skills, improving self-esteem, managing mood or making changes at work or in a relationship. Charlotte encourages small, achievable steps and regular review of progress. If someone prefers an online format, she offers video calls, phone sessions, live chat and text-based messaging to fit different needs and schedules.

How therapeutic approaches translate to online sessions

Client-Centred Therapy focuses on understanding each person from their own point of view and offering a non-judgemental space to talk. It helps when someone needs to feel heard and to make sense of their feelings. Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and behaviours and teaches practical strategies for changing unhelpful patterns; it is often used for anxiety, low mood and stress. Mindfulness Therapy uses simple attention and breathing practices to reduce reactivity and improve coping with difficult moments.

Finding the right approach is part of the work. The therapist will discuss what matters to the client and try different methods to see what fits. This is a collaborative process where goals and preferences guide which techniques are used and how sessions are shaped.

Online therapy offers a flexible way to access these methods. Video calls allow a near face-to-face conversation and are useful for deeper therapeutic work. Phone sessions can be easier when bandwidth is limited or for a quick check-in. Live chat and text-based messaging suit people who prefer writing things out, need shorter exchanges, or want support between longer sessions. These options help people fit therapy into busy lives and different routines.