Gemma Lillington, BACP

Gemma Lillington provides a warm, professional counselling space for people wanting to make sense of difficult feelings. She opens meetings with a calm, attentive manner so clients can talk about anxiety, low mood, relationship worries or struggles with change without feeling judged.

Gemma uses an integrative approach, blending methods to suit each person rather than following a single formula. She listens for what matters most and then works at a pace the client finds comfortable. Sessions focus on understanding patterns and building simple skills to manage day-to-day problems.

Her work covers a broad range of concerns including stress, depression, self-esteem, grief, trauma and abuse, addiction and ADHD-related challenges. She also supports people facing career strain, anger, sleep and eating difficulties, intimacy issues and family-related stress. Conversations aim to clarify what is causing strain and to identify practical next steps.

Gemma draws on client-centred listening alongside cognitive behavioural techniques and mindfulness practices to help people notice unhelpful thoughts and try different responses. Solution-focused ideas are used to set small, achievable goals and psychodynamic perspectives can help understand long-standing patterns when needed.

Sessions are available online by a mix of video calls, phone, live chat or text-based messaging to suit different needs. Gemma holds BACP which denotes membership of the British Association for Counselling and Psychotherapy. The process begins by completing a short matching questionnaire and arranging sessions that fit the client's schedule.

Approaches and online therapy options

Gemma commonly uses client-centred therapy which focuses on listening closely and helping people find their own solutions. This approach is useful when someone needs space to talk things through and to feel heard before trying new strategies.

She also uses cognitive behavioural therapy or CBT to help people identify unhelpful thinking and test practical changes. CBT is often helpful for anxiety, depression, sleep and eating problems when clear strategies and homework can be useful.

Finding the right approach is part of the work together. The therapist will discuss goals, preferences and practical needs and then adapt methods so they fit the person. That collaborative process means approaches can change over time as needs evolve.

Online sessions are offered by video calls, phone, live chat and text-based messaging to make therapy more flexible. Video sessions allow face-to-face conversation, phone calls can be easier when bandwidth is limited, and messaging or live chat can suit shorter check-ins or people who prefer not to be on camera. These formats help fit therapy around work, family life and other commitments.