Gillian Hartley, BACP, NCPS

Gillian Hartley helps people facing stress, anxiety, low mood and relationship strain. She also supports those dealing with trauma and abuse, grief and loss, eating and body image concerns, anger and self-esteem. Gillian writes simply and listens without judgement to find practical ways forward.

She keeps sessions focused and tailored to each person. Conversations are client-led but include clear coping ideas and small steps to try between meetings. Gillian uses straightforward tools to help people notice unhelpful thinking and change patterns that cause distress.

Over eight years she has worked with a range of common life problems and transitional periods. Her background includes practice in the United Kingdom and professional affiliations with BACP and NCPS. Those credentials reflect her commitment to ongoing professional standards.

Gillian aims to make the first appointment easy to manage. She explains options, listens to what matters most, and co‑creates a plan suited to each person's pace and goals. Sessions move at a realistic speed and focus on what makes daily life easier.

People who prefer practical strategies alongside empathic listening often find this approach helpful. Gillian is comfortable using structured exercises and open conversation depending on the situation. Her style is warm, direct and collaborative.

Approaches that translate into online care

Client-Centred Therapy focuses on listening and understanding your experience. The counsellor follows the person's lead, offers acceptance and helps people make sense of difficult feelings and choices. Cognitive Behavioral Therapy, or CBT, looks at how thoughts, feelings and behaviours link together. It uses simple exercises to test unhelpful thoughts and build different habits for stress, anxiety and low mood. Solution-Focused Therapy concentrates on goals and practical steps. It helps people identify strengths and small changes that can make a quick difference in everyday life.

Choosing the right approach is part of the work. Gillian will collaborate with each person to decide which combination of these methods fits their needs, goals and preferences. That might mean beginning with listening and then adding CBT exercises or trying short, solutions-focused tasks between sessions.

Online therapy offers flexible ways to meet. Video calls allow face-to-face conversation when visual contact feels helpful. Phone sessions suit people who prefer not to be on camera or need a shorter check-in. Live chat and text-based messaging are useful for ongoing support, brief updates and practising ideas between scheduled meetings. These options make it easier to fit therapy around work, family and daily routines while keeping the therapeutic focus consistent.