Gillian Macmillan, NCPS

Gillian Macmillan is a counsellor with seven years of professional experience in the United Kingdom. She holds NCPS, which is listed as her credential. She greets new clients with a calm, practical approach and focuses on helping people take the first steps toward a more fulfilling life.

Gillian aims to create an open and non-judgemental space where people can talk about difficult thoughts and feelings. She listens actively and helps clients identify what matters most to them. Conversations tend to be straightforward and focused on small, achievable changes.

Her work covers common concerns such as stress, anxiety, depression and self-esteem. She also supports people coping with grief, addictions, sleep and eating problems, and career or life changes. Additional areas of focus include intimacy issues, infidelity and jealousy, postpartum depression, ADHD and process addictions like gambling or problematic exercise.

Gillian draws on a mix of practical counselling methods to match each person's needs. She uses techniques that help people notice unhelpful thinking, learn new ways to respond, and build stronger emotional awareness. Sessions are collaborative and paced to suit the individual.

People who prefer clear, skills-based sessions tend to fit well with her style. She helps clients practise new ways of communicating and managing strong emotions. The aim is steady progress through realistic goals and ongoing support.

How therapeutic approaches adapt to online counselling

Acceptance and Commitment Therapy helps people notice unhelpful thoughts and focus on actions that match their values. It encourages small steps toward what matters, which can be useful for anxiety, depression and motivation issues. Attachment-Based Therapy looks at how early relationships shape current emotional responses and helps increase emotional connection and understanding in close relationships.

Choosing the right approach is part of the work. The therapist will discuss options and decide together what fits a person’s goals and preferences. That collaborative process can involve trying an approach for a few sessions and adjusting based on how it feels and what helps.

Online therapy offers several practical benefits. Video calls let people see facial expressions and use screen-shared worksheets, while phone sessions suit those with lower bandwidth or who prefer not to be on camera. Live chat and text-based messaging are helpful for brief check-ins, journalling support or when someone needs flexible timing. These formats make it easier to fit therapy around work, childcare and travel, while keeping the focus on specific goals and skills practice.