Joanne Lyons, BACP

Joanne Lyons uses a person-centred approach to counselling. She aims to make sessions feel approachable and down-to-earth. Joanne focuses on listening, building trust, and helping people understand themselves. She brings five years of experience and holds BACP accreditation.

Joanne trained in humanistic psychotherapeutic counselling and completed her diploma in 2023. Much of her early work was at a low-cost community counselling service in south-east London. That work gave her regular contact with people facing anxiety, depression and stress.

She has direct experience supporting people affected by trauma and abuse. Joanne also volunteers at a bereavement charity and has worked with grief and loss. Those roles shaped how she approaches sensitive topics in session.

Joanne helps people with family tensions, relationship concerns and parenting strain. She also supports those coping with life changes, bipolar disorder, ADHD and issues around self-esteem. Additional focus areas include chronic pain and illness, isolation, domestic violence, and young adult worries.

In sessions she aims to be trustworthy and non-judgemental. Conversations are client-led and centred on what matters most to the person in front of her. The aim is greater self-understanding, more choice and clearer next steps.

How Joanne’s approaches work online

Joanne uses client-centred therapy to place the person at the heart of sessions. The counsellor listens without judgement, follows the client’s priorities and helps them make sense of their feelings. This approach is often used for anxiety, depression, relationship strain and self-esteem work.

She also uses trauma-focused therapy when past events are causing ongoing distress. This work aims to gently address traumatic memories and their effects so people can feel less overwhelmed by them. It can be helpful for those coping with abuse, panic attacks or prolonged stress.

Choosing the right approach is part of the work together. Joanne will discuss goals, preferences and what feels most useful, then agree a plan with the client. That collaborative process means the approach can change as needs shift.

Online therapy gives practical flexibility. Video calls allow face-to-face conversation from wherever is convenient. Phone sessions work well when bandwidth is limited or a quieter check-in is needed. Live chat and text messaging suit shorter updates, written reflection or when typing feels easier than speaking. Registered or accredited professionals offer these formats so people can fit therapy around work, family and daily life.