Michelle Morgan, BACP

Michelle Morgan is a BACP counsellor with three years of practical experience helping people manage stress, anxiety and low mood. She introduces herself with warmth and calm, offering a clear approach for those feeling overwhelmed or uncertain about next steps. Her style is straightforward and supportive, aimed at people who need a steady, understanding ear.

Michelle focuses on day-to-day problems such as relationships, parenting pressures, self-esteem struggles and changes in life stages. She also offers support for grief, trauma and anger, and for people reassessing career direction or coping with major life changes. Sessions are set up to look at what is causing distress and what helps someone feel steadier.

In sessions she listens without judgement and works collaboratively to identify common triggers. Together with the person she develops practical coping strategies and small, manageable goals. The aim is to help people feel more aware of their patterns and more able to make choices that suit them.

Her approach places emphasis on building autonomy and self-awareness through regular reflection and action planning. Michelle explains things plainly and keeps plans realistic so progress is easier to notice. Her way of working suits people seeking clear steps and a supportive space to work through difficult feelings.

To begin, Michelle asks people to complete a short matching questionnaire and then schedule sessions according to availability. Therapy is delivered online in a variety of formats to fit different routines and needs.

How evidence-based techniques can work online

Michelle draws on evidence-based therapeutic techniques that focus on present difficulties and practical change. One common approach helps people spot unhelpful thinking and behaviour patterns, then practise alternative ways of responding to reduce anxiety and low mood. Another approach centres on emotion awareness and regulation, teaching simple skills to manage strong feelings and improve day-to-day coping.

Finding the right approach is part of the journey and will be decided together. The therapist will discuss what feels most useful for the person's goals and tailor sessions to fit their preferences. This collaborative process means the method can shift if something else seems a better fit.

Online formats include video calls, phone sessions, live chat and text-based messaging, each with practical advantages. Video calls work well for a more traditional face-to-face feel. Phone sessions are useful when bandwidth is limited or for shorter check-ins. Live chat and text messaging suit people who prefer typing or need flexible, on-the-go contact. These options make it easier to fit therapy around work, family and other commitments while keeping the focus on effective, goal-based work.