Amy Heyes, BACP

Amy Heyes offers support for a wide range of concerns including anxiety, depression, stress, trauma, addictions and low self-esteem. She also helps people facing parenting strain, relationship difficulties, grief, anger, bipolar challenges, ADHD and issues around sexuality. Amy’s practice is based in the United Kingdom and she works in English.

Amy is a person centred counsellor and holds BACP accreditation. She focuses on creating a calm, non-judgemental space where people can talk and be heard. Sessions are collaborative and paced to what each person needs in the moment.

In practical terms Amy listens for what matters most and helps people make sense of their feelings. She offers reflections and gentle observations to bring clarity. This can help when decisions feel impossible or emotions are overwhelming.

She has three years of experience working with people who live with chronic pain or disability and with those affected by different forms of abuse. That background informs how she notices both emotional and physical strain during sessions and adapts her approach accordingly.

Amy describes her role as standing beside someone when they feel at the edge. She aims to help people find small steps forward and regain a sense of control. The tone in her work is warm, steady and practical.

Approaches that guide online work and practical benefits

Amy works from a person centred foundation, which means she listens closely and reflects back what she hears. This approach helps people feel understood and often brings clearer thinking about difficult feelings or decisions.

She also draws on evidence-based therapeutic techniques to address trauma and anxiety. For trauma this can involve careful, paced conversations that help a person make sense of what happened and how it affects them now. For anxiety the focus is on noticing thought and body patterns and trying small, manageable changes to reduce distress.

Finding the right approach is a joint task. Amy will talk with each person about their goals and preferences and will adapt methods over time. The aim is to pick techniques that fit the person's needs rather than forcing a single method.

Online sessions are offered by video call, phone, live chat or text messaging to provide flexibility. Video calls work well for face-to-face conversation and non-verbal cues. Phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and messaging suit brief updates, reflection between sessions or people who prefer typing. These options make it easier to keep therapy fitting around work, care responsibilities and day-to-day life.