Anna Koolen, BACP

Anna Koolen is a counsellor based in the United Kingdom with five years of professional experience. She focuses on helping people manage stress, anxiety, depression and addiction. Anna works from the view that each person knows their own story and brings strengths to the work. She aims to offer steady support while people take the steps they need to change their lives.

Her practice often addresses practical life struggles such as coping with loss, difficult life transitions and career pressures. She also helps with relationship concerns, communication problems and attachment-related difficulties. Anna gives space to discuss issues like guilt, shame, emptiness and loneliness, and she supports people exploring life purpose and midlife change.

Anna draws on several therapeutic approaches in session. Client-centred techniques are used to follow the client’s priorities and pace. Motivational interviewing helps when people are ambivalent about making changes, for example with drug and alcohol use. Short psychodynamic and existential ideas may be used to look at patterns from the past and what gives life meaning.

Sessions are offered in English and are available to international clients. Formats include video calls, telephone sessions, live chat and text-based messaging. Fees vary depending on location and session type, and the service operates on a subscription model that can be cancelled at any time.

To begin, people select the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist’s availability.

How Anna’s Approaches Work Online

Client-Centred Therapy focuses on following the person’s lead. The counsellor offers attentive listening and reflects what matters to the client so they can make sense of their feelings. This approach helps with anxiety, low self-esteem and life decisions.

Motivational Interviewing is a practical way to resolve mixed feelings about change. It uses gentle questions and reflection to help someone find their own reasons to reduce substance use or commit to new habits. This is useful when motivation feels uncertain.

Choosing the right approach is part of the work together. Anna will talk with the client about goals, preferences and what has or has not helped before. She will then suggest ways of working and check in regularly to make sure the approach still fits.

Online therapy offers a range of formats to match different needs. Video calls suit people who want face-to-face conversation, while phone sessions can fit into a short break or when bandwidth is limited. Live chat and text messaging allow brief check-ins, written reflections and ongoing support between sessions. These options make it easier to access therapy around work, caring commitments and travel.