Donna Hay, BACP

Donna Hay helps people facing stress, anxiety, depression and grief. She also supports those dealing with intimacy issues, addictions and sexuality concerns. Donna works with people who have questions about BDSM, kink and alternative sex culture as well as process addictions such as pornography, exercise or gambling. She practices from a place of respect and sensitivity and aims to make the first step easier for someone who is nervous about starting therapy.

Donna draws on evidence-based therapeutic techniques to shape conversations and plans. Sessions focus on clear goals and manageable steps so that people can see small changes each week. She adapts the pace and focus to match what an individual needs rather than following a fixed programme.

In the room Donna offers a calm, non-judgemental space to talk through difficult feelings and habits. She pays attention to emotions, behaviours and the situations that keep problems going. Practical strategies are mixed with time to process grief, loss or identity questions.

Donna has three years of professional experience and holds BACP registration, which is shown as BACP. She works with people across a range of sexual and intimacy concerns and with those facing anxiety or addictive patterns.

To begin a working plan she asks questions about current struggles, what has helped before, and what a person hopes to change. From there she and the client set realistic steps and review progress regularly.

How evidence-based techniques translate to online support

Donna uses evidence-based therapeutic techniques to guide sessions in accessible ways. Cognitive approaches focus on spotting unhelpful thinking patterns and testing new behaviours, which helps with anxiety, low mood and addictive habits. Behavioural strategies break problems into small, repeatable actions so people can practise changes between sessions and see steady progress.

Finding the right approach is a joint effort. Donna will talk with each person about their goals, preferences and past experiences, and together they will choose methods that feel most helpful. She adjusts interventions over time so approaches fit the individual's needs rather than sticking rigidly to one style.

Online therapy offers flexible access to care through video calls, phone sessions, live chat and text-based messaging. Video calls are useful for face-to-face conversation and visual cues, phone sessions can be easier when bandwidth is limited, live chat suits shorter check-ins and messaging lets people reflect in writing between meetings. These options help people fit therapy around work, travel or daily life while keeping the therapeutic plan consistent.