Francesca Sullivan, NCPS

Francesca Sullivan helps people who are struggling with anxiety, depression, relationship difficulties and life changes. She works with worries such as grief, stress, low self-esteem, anger, intimacy concerns and trauma. Francesca is upfront and calm in session and keeps the focus on what matters to the person sitting opposite her.

She uses a client-centred style that places the person's experience at the heart of the work. That means sessions are led by the client and paced to suit them. Francesca also draws on solution-focused ideas to help people identify small, practical steps when they want change.

Francesca has six years of counselling experience and holds NCPS. She has spent time supporting people through bereavement and other kinds of loss, and she brings that direct understanding into her work. She says there is no single right way to grieve and aims to make space for whatever comes up.

Creative techniques are offered alongside talking so people can express things words do not reach. Examples include image work, drawing, collages, creative journaling and simple objects like nesting dolls. Francesca checks in first to make sure any creative approach feels comfortable.

Sessions are warm and straightforward. The therapeutic relationship is described as honest and caring, with emphasis on feeling listened to and valued. Francesca aims to help people make sense of their feelings and take steps they choose toward a more manageable life.

Working with client-centred and solution-focused care online

Client-Centred Therapy focuses on creating a listening space where the person's own experience directs the work. The counsellor offers empathy and reflective responses to help people feel understood and to build self-awareness. This approach is helpful for issues such as low self-esteem, grief and relationship worries.

Solution-Focused Therapy looks for small, practical steps that move someone toward their goals. It concentrates on strengths and what is already working, then builds brief, achievable actions. People often use it when they want clearer direction on handling stress, career decisions or communication problems.

Finding the right approach is part of the work. Francesca will discuss options and try techniques together so the chosen way of working fits the person's needs, goals and preferences. This is a collaborative process and methods can be adjusted as progress is made.

Online sessions are offered by registered or accredited professionals using video calls, phone sessions, live chat or text-based messaging. Video is useful when visual connection helps the conversation, phone can suit shorter check-ins or lower bandwidth, and messaging works well for ongoing brief contact or people who prefer not to be on camera. These formats make counselling more flexible and easier to fit around work, caregiving and daily life.