Heather Prime, BACP

Heather Prime is a person-centred counsellor based in the United Kingdom. She holds a Master of Science in Counselling and Psychotherapy and a Bachelor of Science in Psychology with a counselling psychology focus, and she is a member of the British Association for Counselling and Psychotherapy (BACP). Heather has been practising since 2015 and brings six years of professional counselling experience to her work.

She focuses on issues such as stress, anxiety, depression, self-esteem and relationship concerns. She also supports people with grief, addictions, intimacy-related issues, parenting stress, anger and career worries. Additional areas she addresses include ADHD, gender dysphoria, and obsessions, compulsions and OCD.

Heather uses a person-centred style that puts the client’s own knowledge and goals at the heart of sessions. She offers a non-judgemental, facilitative relationship and can introduce creative ways of working when helpful. Her aim is to help people rediscover their strengths and find practical steps forward.

Her background includes voluntary and charity work in Worcestershire and time supporting people in a secondary school setting. She has completed a certificate in online and telephone counselling and various continuing professional development courses, including work with bereavement and self-harm.

People who contact Heather typically begin with a short matching questionnaire and then arrange sessions by the therapist’s scheduling. She explains her approach and answers questions before or during early sessions so people know what to expect.

Therapeutic approaches and online counselling options

Heather uses person-centred counselling as her core approach, which involves listening without judgement and helping people reconnect with their own goals and strengths. This approach suits issues like low self-esteem, relationship worries and coping with life changes because it centres on what the person already knows about themselves.

She is also experienced in supporting people through grief and loss using sensitive, paced conversations that allow difficult feelings to be processed in stages. For concerns such as obsessions, compulsions and ADHD-related struggles, Heather can blend practical strategies and focused discussion to help manage symptoms day to day.

Finding the right approach is part of the work. Heather will talk with each person about their needs, goals and preferences and then agree on the best way to proceed. That collaboration helps tailor sessions so they feel useful from the start.

Online options include video calls, phone sessions, live chat and text-based messaging. Video calls are useful when visual contact helps the conversation, phone sessions can be easier when bandwidth is limited, live chat suits shorter check-ins, and messaging lets people reflect between sessions. These formats make therapy more flexible for different schedules and life demands, helping people fit counselling around work, family and other commitments.