Jacqueline Isles, BACP

Jacqueline Isles is a BACP counsellor with 18 years' experience in the United Kingdom. She brings a calm, steady presence to sessions and focuses on helping people manage day-to-day stress and longer-term struggles. Jacqueline listens closely and follows each person’s lead, treating them as the expert on their own life.

Her background includes a Master of Arts in counselling and long experience supporting people facing anxiety, depression and grief. She also helps with relationship strain, parenting pressures, anger, low self-esteem and the impact of trauma and abuse. Jacqueline's practice has included work around bipolar, ADHD and compassion fatigue.

Jacqueline uses client-centred ways of working to keep conversations grounded in what matters to the individual. She also draws on psychodynamic ideas to look at patterns that repeat over time and affect current relationships. Sessions may explore past experiences alongside immediate coping needs.

People can expect practical discussion and steady reflection rather than technical jargon. Jacqueline aims to make space for honest emotion and to help people find clearer choices about what's next. She adapts her approach to match the person’s goals and pace.

Jacqueline offers online sessions for people in the UK and internationally. She works by video calls, phone, live chat and text messaging, and uses a subscription model for sessions that can be cancelled at any time. To begin, users complete a short matching questionnaire and schedule according to the therapist’s availability.

How Jacqueline’s approaches work online

Client-Centred Therapy focuses on listening and following the person’s lead. The therapist helps people talk through what matters most, reflects feelings, and supports them to find their own solutions. This approach is useful for worries like anxiety, low self-esteem and relationship stress.

Psychodynamic Therapy looks at patterns that repeat over time and influence current relationships. Sessions may gently explore past experiences and how they affect present thinking and behaviour. This can help when people notice the same difficulties returning in different situations.

Jacqueline will work collaboratively to find the best approach for each person. She discusses goals and preferences and adjusts methods as things change. Deciding what helps is an ongoing conversation between therapist and client rather than a one-off choice.

Online sessions are offered by video call, phone, live chat or text messaging to fit different routines and needs. Video calls allow face-to-face conversation, phone sessions can be simpler when bandwidth is limited, live chat suits short check-ins, and messaging works for people who prefer writing. These options make it easier to fit therapy around work, family life or travel while keeping a consistent course of support.