Jo-Ann Kempster, BACP

Jo-Ann Kempster offers a relational approach to counselling that focuses on the connection between people and their patterns. Jo-Ann uses straightforward conversation to help clients make sense of overwhelming thoughts and feelings. She aims to help people find clearer ways to cope and to spot habits that keep them stuck.

She has five years of professional experience and is registered with the British Association for Counselling and Psychotherapy (BACP). Jo-Ann works with common concerns such as stress, anxiety, depression and bipolar mood difficulties. She also supports people dealing with trauma and abuse, grief, addiction and compassion fatigue.

Jo-Ann helps with relationship and intimacy-related issues, family and parenting stresses, and career or motivation challenges. She also offers support for self-esteem, confidence, sleeping problems, anger and ADHD-related coping. Her approach is practical and tailored to each person's needs.

Sessions focus on understanding what is happening now and trying small, manageable changes. Jo-Ann emphasises respect, sensitivity and compassion in every conversation. She aims to empower people to take the next steps toward a more manageable and satisfying life.

To begin, she works with each person to shape a short-term plan or longer path depending on their goals. Jo-Ann adapts the way she talks and the techniques she uses to fit the person in front of her. She offers help for a wide range of everyday challenges and transitions.

Relational approaches and online access

Jo-Ann draws on relational techniques that look at how patterns in relationships affect feelings and behaviour. This approach helps people understand why they react a certain way and supports practical changes to everyday interactions.

She also uses evidence-based therapeutic techniques that focus on skills and coping strategies. These methods teach ways to manage anxiety, improve sleep, and handle strong emotions like anger or grief, using exercises and simple tools you can practise between sessions.

Finding the right approach is part of the work and is decided together. Jo-Ann will listen to your goals and preferences and recommend approaches that suit your needs. The style and pace are adapted through an ongoing conversation so you can test what helps most.

Online therapy with Jo-Ann is available by video calls, phone sessions, live chat or text-based messaging. Video is useful for face-to-face conversation and visual cues. Phone sessions can fit around a busy day or need less bandwidth. Live chat and text options let you check in between sessions or have shorter, written exchanges when that feels easier. These formats make therapy more flexible and easier to fit into everyday life.