Lucy Hughes, NCPS

Lucy Hughes is a counsellor who uses a person-centred, integrative approach to help people feel heard and understood. She offers a calm, down-to-earth space for talking through anxiety, low self-esteem, relationship worries, grief and feelings of being stuck. Lucy's style is gentle and straightforward, with a bit of humour when it fits. She welcomes adults over 18 and is especially attuned to people in their 20s and 30s.

Lucy blends person-centred counselling with other evidence-based techniques to shape sessions around each person's needs. That means listening first, then choosing ways to work that fit the problem and the person. Sessions aim to help people reconnect with themselves, build self-compassion and make practical changes that ease daily pressure.

With three years of professional experience and an NCPS credential, Lucy draws on both training and personal insight as a parent. She describes herself as trauma-informed and creates a respectful, inclusive space for difficult memories and current struggles. Therapy moves at a pace the person feels comfortable with.

Lucy often supports people dealing with attachment issues, divorce and separation, isolation or loneliness, and questions about life purpose. She also works on building self-love and coping skills for stress and depression. Conversations are plain spoken and focused on what’s useful in everyday life.

Practical session formats include video calls, phone conversations, live chat and text-based messaging. People start by completing a short matching questionnaire and then schedule sessions according to availability.

Approaches that guide online counselling

Lucy works from a person-centred base which focuses on listening and building a respectful, non-judgemental relationship. This approach helps people feel understood and often supports work on self-esteem, anxiety and relationship concerns.

She also uses an integrative way of working, blending different evidence-based techniques to suit the person. That can mean introducing practical coping strategies, tools for managing mood, or ways to explore attachment and trauma at a pace that feels right.

Finding the best approach is part of the work. Lucy collaborates with each person to choose methods that match their goals, needs and preferences. Together they review what helps and adapt the plan as therapy proceeds.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face conversation and visual cues. Phone sessions can be easier when bandwidth is limited or for shorter check-ins. Live chat and messaging suit people who prefer writing, need flexible timing, or want a low-key way to reflect between sessions. These options make it easier to fit therapy around work, study and daily life without lengthy travel.