Norma Augustin, BACP

Norma Augustin uses a blend of practical and reflective approaches to help people facing stress, anxiety, trauma and loss. She is based in the United Kingdom and brings six years of experience to sessions. Norma speaks English and works with adults seeking clearer ways to cope and move forward.

She draws on Cognitive Behavioral Therapy to spot unhelpful thinking and build different habits. She also uses Psychodynamic Therapy to look at how past patterns shape present feelings. For trauma-related concerns she employs Trauma-Focused Therapy to address painful memories in a paced way.

In a session Norma aims to create a calm, non-judgemental space where clients can speak openly about difficult emotions. Conversations tend to be straightforward and focused on practical steps as well as meaning. She helps people break problems into manageable parts and practise new responses between sessions.

Norma has worked with people coping with grief, depression, and major life changes, including issues around adoption, attachment, and experiences of prejudice. She also supports those dealing with self-harm urges, relationship patterns like codependency, and concerns about money or life purpose.

Sessions are offered through video calls, phone, live chat, or text messaging so people can choose what fits their routine. Norma uses her experience to tailor approaches to each person’s needs and goals. The first step is a short matching questionnaire and then scheduling according to availability.

Therapeutic approaches you can use online

Norma often draws on Cognitive Behavioral Therapy to help people identify unhelpful thoughts and try new ways of responding. CBT is practical and task-focused, and it is useful for anxiety, low mood and stress.

She also uses Trauma-Focused Therapy when past events continue to cause distress. This approach works by gently processing painful memories and building coping skills so daily life feels more manageable.

Finding the right approach is part of the work. Norma will talk with each person about their goals and what feels most useful. Together they decide whether to focus on thinking and behaviour, explore earlier life patterns, or work directly with trauma memories to reduce their impact.

Online sessions are offered by video call, phone, live chat or text messaging to provide flexibility. Video calls let people use visual cues and longer conversations. Phone sessions can work when bandwidth is limited or when someone prefers not to be on camera. Live chat and text messaging suit shorter check-ins or when a written format helps someone organise thoughts. These options make it easier to fit therapy around work, study or caring commitments and to continue regular sessions without travel.