Saumu Masha-Charo, BACP

Saumu Masha-Charo is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) who brings six years of professional experience. She focuses on helping people who feel overwhelmed by stress, anxiety or depression. She also supports those dealing with trauma and abuse and people trying to rebuild confidence and self-esteem.

Her work is practical and straightforward. Sessions are shaped around what each person needs, with conversations and small steps that fit everyday life. She tends to keep things warm and respectful, offering a calm space to talk through painful experiences and current pressures.

Saumu gives attention to related concerns such as guilt, shame and forgiveness. She also helps people who feel isolated or who are rethinking purpose and self-love. These areas are woven into sessions when they are relevant to a person’s current struggles.

Across six years of practice she has worked with a wide range of life changes and the worries that come with them. Her approach is to tailor the plan to each client rather than use a single formula. That means sessions can focus on practical coping, rebuilding confidence, or unpacking past hurts as needed.

Clients can expect clear communication about goals and steps to try between meetings. Saumu speaks English and Swahili and works with people based in the United Kingdom and internationally. She aims to support people who want steady, respectful help while they work through difficult feelings.

Approaches that guide online sessions and practical benefits

Saumu uses evidence-based therapeutic techniques that focus on present difficulties and skills people can apply day to day. One common approach she draws on helps people identify patterns of thought and behaviour that increase anxiety or low mood, then practises alternative ways of thinking and acting to reduce distress and improve coping. This is useful for stress, anxiety and depression.

She also works with trauma-focused methods that carefully help a person tell their story at a manageable pace, reduce the hold of painful memories, and build safety around difficult memories. This approach supports recovery from abuse and other traumatic experiences.

Finding the right approach is a collaborative process. Saumu will talk with each person about their goals and preferences and then suggest which techniques to try. She will adjust the plan over time based on what helps and what feels comfortable for the client.

Online therapy offers flexibility and easier access to regular support. Video calls let conversations feel similar to in-person sessions while phone sessions can be a good option when bandwidth is limited. Live chat and text-based messaging are useful for brief check-ins, quick problem-solving or when writing helps someone organise their thoughts. These formats make it simpler to fit therapy around work, family life and different time zones.