Shamma Khatun, BACP

Shamma Khatun is a humanistic counsellor who uses a client-centred approach to put the person at the centre of therapy. She works in English and Bengali and brings six years of practical experience to sessions. Shamma aims to create a respectful space where people can talk about painful or confusing feelings without judgment.

She helps people dealing with stress, anxiety and depression, and supports those facing grief and trauma. Relationship and family matters feature often in her work, as do parenting pressures, career worries and changes of life stage. She also pays attention to issues such as abandonment, commitment concerns and feelings of isolation or shame.

Shamma has experience in community and voluntary settings, including work with young adults, people adapting to new faiths and bereaved clients in a hospice. That background informs a down-to-earth style that values each person’s cultural and faith context. She is a member of the British Association for Counselling and Psychotherapy, BACP.

In sessions Shamma listens closely and reflects what she hears so clients can make sense of their experience. She does not give directives or judge choices; instead she supports people to explore their own values and decide what changes they want. Practical steps can come from that shared understanding when the client is ready.

People choosing to work with Shamma start by completing a short matching questionnaire and scheduling a session. She offers video calls, phone sessions, live chat and text-based messaging to make therapy flexible for different lives.

Client-centred care delivered online

Shamma works using a client-centred approach that places the person's experience at the heart of therapy. This means the counsellor listens actively, reflects what she hears and helps people make sense of their feelings and choices. Client-centred work is helpful for grief, identity issues, anxiety and relationship concerns where understanding and being heard are the priority.

Finding the right way of working is part of the therapeutic process. Shamma will discuss goals and preferences with each person and together decide which style and pace feel most helpful. That collaboration makes it easier to try approaches and adjust them as needs change.

Online formats include video calls, phone sessions, live chat and text-based messaging, so people can pick what fits their day. Video is good for face-to-face conversation, phone works well when bandwidth is limited, live chat or messaging suit brief check-ins and text can be used for ongoing reflection. These choices make therapy more flexible for busy schedules, shift work or living away from the counsellor's base.