Soyi Chong, BACP

Soyi Chong is a counsellor based in the United Kingdom with three years of professional experience. She works with people who are feeling overwhelmed by stress and anxiety. She also helps with relationship and intimacy-related worries and supports those struggling with self-esteem and motivation.

Soyi believes that each person knows their own story best. Her sessions focus on listening and following the client's lead. She aims to build on strengths and practical steps rather than impose one answer.

In conversation she helps people untangle communication problems and the challenges that come with life changes. She offers simple ways to spot unhelpful patterns and to try small shifts that can make a difference. Sessions are conversational and paced to the individual.

Soyi uses client-centred therapy, which means she follows the person's priorities and works to create an accepting, non-judgemental space. This approach can help with emotional support, growing self-love, and building confidence to face everyday problems.

People often come for help with young adult issues, dating or intimacy concerns, or to regain motivation and self-worth. Taking the first step can feel hard, and Soyi aims to make the process straightforward and respectful of the person's readiness.

How client-centred work translates online

Client-centred therapy places the person's experience at the heart of sessions. The counsellor listens carefully, reflects what matters, and supports the client to steer the conversation. This approach is useful for stress, anxiety, self-esteem and relationship concerns because it focuses on the individual's priorities and resources.

In practice Soyi adapts client-centred principles to online formats by allowing the person to decide session pace and goals. She helps clients test small changes and notice what works, collaborating on what to try next. Deciding the right approach is part of the work together, and she will help identify methods that suit the person's needs and preferences.

Online therapy offers practical benefits such as fitting sessions around work or study, reducing travel time, and offering shorter check-ins by message when that is more convenient. Video calls let the counsellor and client see non-verbal cues, phone sessions work well when bandwidth is limited, and live chat or text-based messaging can be used for brief check-ins or ongoing support between longer sessions. These options aim to make it easier to keep therapy consistent alongside a busy life.