Stephanie "Steph" Preston, BACP

Stephanie "Steph" Preston is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and has five years of professional experience. She works with people who are feeling overwhelmed by stress or anxiety, struggling with relationships, or coping with grief and low self-esteem. Steph aims to make talking about hard things straightforward and calm.

Steph personalises the conversation to each person's situation. She listens and then helps identify patterns in thinking and behaviour that keep problems going. From there she works with clients to try out small practical steps that can make everyday life feel a little easier.

Her approach is gentle but direct. Sessions can include looking at past experiences when that helps explain current habits, and building new ways of responding when that feels more useful. The emphasis is on what the person wants to change and how to get there, rather than on labels.

Steph supports people working through commitment concerns, family problems, questions about life purpose, and building self-love. She also helps with motivation and confidence when depression or low mood gets in the way. Conversations are respectful and tailored to what each person needs in the moment.

Seeking help takes courage, and Steph aims to be a steady, compassionate presence throughout that process. She listens carefully, helps clarify goals, and works alongside people as they take steps towards a more positive future.

How therapy approaches translate to online support

Client-Centred Therapy focuses on the person's experience in the moment. The counsellor offers empathic listening, acceptance and gentle reflection so the person can explore feelings and decide what matters. This approach helps with anxiety, low self-worth and relationship worries by making space to be heard and to find personal answers.

Existential Therapy looks at questions about meaning, choice and responsibility. It helps when people are struggling with life purpose, big changes or feelings of emptiness by encouraging honest reflection and clearer decision making. Both approaches aim to make therapy feel relevant to everyday life rather than full of technical language.

Finding the right approach is part of the process and will be decided together. The counsellor will talk about your needs, goals and preferences and adjust methods as you go. That collaborative attitude makes it easier to try different ways of working until something fits.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful when visual connection matters, phone calls can be simpler if bandwidth is limited, and text options suit brief check-ins or flexible scheduling. These formats make it easier to fit therapy around work, family life and location while keeping the focus on consistent, practical support from a registered professional.