Susan Paul, BACP

Susan Paul is a counsellor practising in the United Kingdom with ten years of professional experience. She works with people facing stress, anxiety, anger and low self-esteem. She also supports those coping with depression, grief, identity concerns and attention differences such as ADHD.

Susan describes clients as the experts on their own stories. She focuses on helping people notice their strengths and use them to tackle what feels hard. Sessions aim to be practical and down-to-earth. The emphasis is on small steps that add up to change.

In conversations she helps people make sense of strong feelings like anger or shame. She offers space to process bereavement and identity questions. She also works with clients struggling with sleep, eating concerns and compassion fatigue.

Susan supports parents who feel overwhelmed and people managing life changes. She offers ways to cope with daily pressures and to rebuild confidence after setbacks. Her approach is collaborative and paced to each person’s needs.

People can expect clear, straightforward conversation and practical options to try between sessions. The goal is to help people manage symptoms, build coping skills and find more balance in day-to-day life. Susan aims to empower rather than direct, helping people choose the path that suits them best.

Approaches that guide online sessions

Many clients find structured, evidence-based techniques helpful when managing anxiety and depression. One common approach uses practical exercises to break down overwhelming thoughts and behaviours into manageable steps, helping people test new ways of coping and thinking. Another approach focuses on emotion regulation and skills for handling strong feelings like anger or grief, teaching simple strategies to reduce reactivity and improve day-to-day functioning.

Finding the right approach is part of the therapy process. The therapist works collaboratively with each person to select and adapt techniques based on their goals, needs and preferences. Sessions begin with what matters most to the client and adjust as progress is made.

Online therapy offers practical flexibility. Video calls let people have richer conversations and use visual cues. Phone sessions work well when bandwidth is limited or when screen time is difficult. Live chat and text-based messaging are useful for shorter check-ins, reflection between appointments and keeping momentum between sessions. These options make it easier to fit therapy around work, family and daily life while keeping the focus on progress and coping skills.