Susan Robb, BACP

Susan Robb helps people dealing with stress, anxiety, depression and life changes. She supports those coping with trauma and abuse, addiction concerns, grief, relationship and intimacy issues, and self-esteem struggles. She also works with parenting challenges, sleep and eating problems, anger, ADHD and career questions. Susan uses a person-centred way of working and adapts sessions to each persons needs.

Susan offers straightforward, calm sessions where people are listened to without judgement. She focuses on building trust so conversations can feel honest and direct. Sessions move at the clients pace and aim to make difficult problems feel more manageable.

Her style is warm and practical. She draws on a range of evidence-based therapeutic techniques to match what each person needs. That might mean focusing on emotions one week and practical coping strategies the next.

Susan has four years of experience and has worked in schools, charities and private practice. That mix has given her a wide perspective on common day-to-day struggles and crisis moments. She brings that background into each session while treating each person as an individual.

People meet Susan to talk things through, notice patterns that get in the way, and try different ways of coping. She encourages realistic, small steps and honest conversation about progress and setbacks. Her sessions are aimed at helping people find clearer ways forward.

To begin, a short matching questionnaire is completed and sessions are scheduled according to availability. The subscription used for sessions can be cancelled at any time.

Approaches that guide online sessions

Person-centred work places the relationship first and helps people feel heard. It focuses on listening, acceptance and responding to what matters most to the individual, which can help with anxiety, low mood and life changes.

Evidence-based techniques such as practical coping strategies are used to build day-to-day skills. These approaches look at what someone does in stressful moments and introduce small, manageable changes to reduce distress and improve routine, which can help with sleep, eating and anger difficulties.

Choosing the right approach is a collaborative process. The therapist will discuss options with each person, consider their goals and preferences, and adapt methods as therapy progresses. That way the work stays relevant and responsive to changing needs.

Online formats offer flexibility and easier access to regular sessions. Video calls allow face-to-face conversation and visual cues, phone sessions can be simpler when bandwidth is limited, live chat suits shorter check-ins, and text-based messaging supports ongoing reflection between meetings. Together these options make it easier to fit therapy around work, family and daily life.