Jacqueline "Jackie" Farrant, BACP

Jacqueline "Jackie" Farrant offers a calm and straightforward space for people who are feeling overwhelmed. She focuses on making the first steps easier and on helping clients find ways to manage stress, anxiety and grief. Jackie aims to help people gain confidence and cope better when life changes feel too much.

Jackie uses a client-centred approach that places each person's experience at the heart of the work. She listens without judgement and follows the pace the client sets. Sessions are practical and conversational, helping people to identify what matters to them and what small changes might help.

Her practice in the United Kingdom draws on five years of professional experience. Jackie holds BACP, which is a British Association for Counselling and Psychotherapy membership and indicates professional registration with that body. She has supported people through trauma and abuse, low self-esteem, loss and long-term stress.

Jackie also works with concerns such as abandonment worries, attachment difficulties, chronic pain or illness, codependency, dissociation, and feelings of isolation. She helps people who are rethinking life purpose, commitment or communication patterns to find clearer ways forward.

In sessions she prioritises being approachable and down-to-earth. Conversations tend to be practical rather than theoretical. The aim is to leave each session with clearer options and small steps to try between meetings.

Client-centred care online and how it helps

Client-centred therapy focuses on the person's own experience and aims to provide a supportive, non-directive space. The counsellor listens closely, reflects what they hear and helps the person make sense of their feelings. This approach is useful for issues like anxiety, low self-esteem, grief and coping with life changes because it helps people find their own solutions.

When someone has lived through trauma or abuse, the client-centred stance gives control back to the individual. The counsellor follows the pace set by the person, which can make difficult topics easier to approach. This method also works well for long-term stress and for people dealing with chronic illness or isolation, as it centres personal priorities and what matters most to them.

Choosing the right approach is part of the work. The therapist will talk with the client about their needs, goals and preferences and together decide what feels most helpful. That collaborative process helps shape the focus of sessions and the practical steps taken between meetings.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is suited to deeper conversational work, phone can be useful when a lower-bandwidth option is needed, live chat offers a shorter check-in and messaging is helpful for ongoing support between sessions. These options make it easier to fit counselling around work, family and daily life while keeping therapy flexible and accessible.