Charlotte Hand, BACP

Charlotte Hand offers support for stress, anxiety, depression, relationship strain, trauma and grief. She also helps with parenting pressures, sleep problems, self-esteem, career worries and LGBTQ concerns. Charlotte works with a wide range of everyday and more complex difficulties, including chronic illness, codependency and issues stemming from family of origin.

Charlotte is a BACP member, which means she follows the Association of Counselling and Psychotherapy framework. She has five years' experience working with adults and attends regular professional supervision and ongoing training. Sessions can be short term or longer term depending on what a person needs.

Her approach is person-centred and collaborative. That means conversations focus on the person's needs and goals rather than a fixed script. She draws on psychodynamic ideas to look at patterns from the past, and uses solution-focused and mindfulness techniques to build practical coping skills.

In sessions Charlotte aims to create a calm, non-judgemental space where people can talk through what matters to them. She offers tools to manage overwhelming feelings and to cope with change at a pace that feels right. Work may include exploring attachment and abandonment issues, looking at family dynamics, or developing strategies for everyday stress and grief.

Charlotte can work with people affected by abuse, dissociation, domestic violence, eating issues and intimacy concerns. She emphasises respect and sensitivity and treats each person as an individual with their own story and strengths.

Approaches that translate to online counselling

Client-Centred Therapy focuses on listening and responding to the person's experience, helping them feel heard and supported while they decide what changes to make. It is useful for stress, low mood, self-esteem and relationship concerns.

Mindfulness Therapy teaches simple exercises for noticing thoughts and feelings without judgement. These techniques can help reduce anxiety and improve sleep and coping with ongoing pain or chronic illness.

Finding the right approach is part of the work. The therapist will discuss goals and preferences and together decide which methods to try. This usually means combining approaches - for example, exploring patterns using psychodynamic ideas while practising mindfulness and solution-focused tools for everyday challenges.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video sessions allow face-to-face conversation across distances. Phone sessions are useful when video is not possible or bandwidth is limited. Live chat and messaging can suit short check-ins, shorter appointments or people who prefer typing over speaking. These options make it easier to fit therapy around work, caregiving and travel commitments while keeping continuity of support.