Charlotte Hartley, NCPS

Charlotte Hartley meets people who are feeling overwhelmed by stress, anxiety, grief or major life changes. She explains things simply and helps people take small, practical steps to feel steadier. Charlotte is based in the United Kingdom and has three years of professional experience as an NCPS counsellor. She invites clients to talk about relationship strain, family conflict and challenges like low self-esteem, addictions or trouble sleeping. Sessions also address eating concerns, trauma and abuse, ADHD and social anxiety. Conversations focus on what is most pressing and realistic next steps for daily life. Charlotte uses a mix of approaches depending on what a person needs. She draws on Cognitive Behavioral Therapy to spot unhelpful thought patterns and try new behaviours. Hypnotherapy is used where guided relaxation and focused attention can support change. Psychodynamic ideas help people notice recurring patterns from the past that still affect them today. Trauma-Focused Therapy is available for those dealing with the impact of traumatic events and abuse, always paced to the person’s comfort. In sessions Charlotte aims to be direct but warm. She helps clients build practical coping skills and clearer communication. The goal is steadier moods, better sleep and more confident choices over time.

How these approaches work online

Charlotte commonly uses Cognitive Behavioral Therapy and Trauma-Focused Therapy in online sessions. Cognitive Behavioral Therapy (CBT) helps people identify unhelpful thoughts and try different behaviours; it is useful for anxiety, depression and social fears. Trauma-Focused Therapy concentrates on processing and reducing the impact of traumatic events, with careful pacing and grounding techniques to manage distress.

Finding the right approach is part of the work. The therapist will talk with each person about their goals, preferences and what has helped before. Together they decide whether CBT, trauma-focused work or another method is the best fit and adjust the plan as things change.

Online therapy offers practical flexibility. Video calls let people see facial cues and use worksheets together. Phone sessions can be easier when bandwidth is limited or a session needs to fit into a short break. Live chat and text-based messaging are useful for shorter check-ins, ongoing thought records or when writing feels more comfortable than talking. These options make it easier to keep therapy consistent around work, family and daily routines.