Charlotte Parker, BACP

Charlotte Parker is a counsellor based in the United Kingdom. She holds BACP registration, and has four years of professional experience supporting people through stress, anxiety, addiction and loss. She approaches conversations with respect and compassion and adapts her way of working to each person's situation.

She focuses on practical, straightforward support. Sessions often start with what feels most pressing - sleep, mood, or coping with a big change - and then move toward small steps that make day-to-day life easier. She helps people talk through relationship strain, issues around intimacy, eating or sleeping problems, and career or parenting pressures.

Charlotte uses a client-centred approach, which means the person’s perspective guides the work. She listens carefully and reflects what she hears so people can better understand their feelings and choices. That calm, non-judgemental stance is aimed at helping people build confidence and clearer decision-making.

She also works with those facing trauma, grief, bipolar and depression, ADHD and compassion fatigue, and with people coping with caregiver stress or major life transitions. Practical coping strategies and clearer routines are common themes in her sessions.

To begin, Charlotte asks about what matters most to the person and tailors the plan from there. She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How client-centred work adapts to online therapy

Client-centred therapy centres the person’s experience and uses their goals to guide each session. The therapist listens closely, reflects what she hears, and helps the person explore choices and feelings. This approach is useful for issues like anxiety, low self-esteem, grief and relationship stress.

In practice, client-centred work online means conversations stay focused on what matters to the person. The counsellor adapts tone and pace to match the person’s needs, whether that looks like gentle exploration or practical problem-solving. This collaborative approach helps shape a plan that fits the individual's goals and life circumstances.

Online formats make it easier to fit therapy into busy lives. Video calls allow face-to-face conversation and visual cues. Phone sessions can work well for people with lower bandwidth or who prefer not to be on camera. Live chat and text-based messaging suit short check-ins, brief reflections, or those who prefer writing over speaking. Together these options give flexibility and help people access support in a way that fits their day.