Cheuk Ka Karlie Lam, BACP

Cheuk Ka Karlie Lam uses a client-centred approach to make therapy feel approachable and practical. She aims to help people manage stress, anxiety, low self-esteem and depression in straightforward sessions. Karlie offers support for life changes, ADHD-related concerns, addictions, trauma and grief in clear, short-term work or longer exploration depending on need.

Karlie is a British Association for Counselling and Psychotherapy (BACP) registrant with 12 years of professional experience. She creates space where thoughts and feelings can be shared without judgement and works at the pace the person can manage. Conversations focus on what is most pressing and on simple steps that can make daily life feel easier.

Her practice combines client-centred listening with cognitive behavioural techniques to spot unhelpful thinking patterns. She also uses mindfulness to help people reduce reactivity and find steadier moments during the day. These methods are applied to a wide range of concerns including relationships, family of origin issues, parenting stress, and mood disorders.

Karlie works in English, Mandarin and Cantonese and offers sessions by video, phone, live chat or text messaging. She notes she has dyslexia and may make occasional spelling mistakes in live chat; she asks clients to flag if anything is unclear.

To begin, people complete a short matching questionnaire and schedule a time that suits them. Sessions are arranged within her working hours and can be adapted when needed.

Therapeutic approaches adapted for online counselling

Client-centred therapy places the person’s experience at the heart of each session. The counsellor listens closely, reflects what matters and helps people steer conversations toward their goals; this approach suits anyone who needs a supportive space to talk things through.

Cognitive behavioural therapy (CBT) focuses on linking thoughts, feelings and behaviours. It teaches simple, practical techniques to test unhelpful thinking and build routines that reduce anxiety or low mood, which can be useful for stress, mood disorders and ADHD-related challenges.

Mindfulness therapy introduces short practices to increase awareness of the present moment. These exercises aim to reduce reactivity and create calmer responses to difficult feelings, helping with anxiety, sleep and emotional overwhelm.

Choosing the right approach is a collaborative process. The therapist will discuss goals, try out methods and adapt the plan as therapy progresses so it fits personal needs and preferences.

Online sessions offer practical flexibility. Video calls make it easy to see facial cues during deeper conversations. Phone sessions suit people who prefer not to be on camera or need a simpler connection with lower bandwidth. Live chat and text messaging allow brief check-ins, written reflections and ongoing coaching between longer sessions. Together these options make it easier to fit counselling into work, family and travel commitments while working with registered or accredited professionals.