Donna Lemaitre, BACP

Donna Lemaitre is a counsellor with eight years' experience and a BACP registration. She works online with people who are facing stress, anxiety, relationship problems, grief, low self-esteem and other life challenges. Donna keeps her language plain and compassionate so parents and busy people can follow along easily.

Donna trained in integrative counselling and has done extra courses on trauma, abuse, bereavement, depression and self-acceptance. She draws on several approaches to match the needs of each person rather than using a single fixed method. This helps her tailor sessions to what feels most helpful for the individual.

Her style is warm and non-judgemental. She encourages clients to talk at their own pace and to notice patterns that matter to them. The aim is to build insight, confidence and practical steps for change.

Donna has experience working as a volunteer counsellor for a mental health charity and as a bereavement support volunteer at a hospice. Those roles involved supporting people with depression, anxiety, trauma, grief and other difficult experiences, and shaped her practical, listening-led approach.

She understands grief can come from many kinds of loss, not only death, and she brings that perspective into sessions. If someone is unsure whether counselling will help, Donna invites a short conversation to talk through what is happening and whether her way of working feels like a good fit.

Therapeutic approaches suited to online counselling

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts without getting stuck in them and focus on actions that match their values. It can be useful for anxiety, stress and coping with life changes. Attachment-Based Therapy looks at patterns formed in close relationships and how these affect current connection and trust; it can help with intimacy, abandonment and communication issues.

Finding the right approach is part of the work. Donna will discuss different methods and collaborate with each person to choose what fits their goals and preferences. That choice can shift over time as needs change, and the therapist will adapt the way sessions are run to suit progress.

Online therapy offers practical flexibility. Video calls let people use facial cues and visual connection, phone sessions can be easier when bandwidth is limited, and text-based messaging or live chat work well for short check-ins or for people who prefer writing. These options make it easier to fit counselling around work, parenting and busy schedules while keeping the focus on making steady, useful progress.