Donna Peters, BACP

Donna Peters offers help for stress, anxiety, grief, anger, low self esteem and depression. She also works with people facing divorce or separation, panic attacks, social anxiety, guilt and shame, self-love struggles, and issues common in young adults. Donna presents a calm, respectful approach and aims to make the first steps feel manageable for someone who is worried or unsure.

She has four years of experience as a practising counsellor and holds BACP accreditation. Before counselling work she spent more than 20 years in NHS roles and completed over 450 clinical counselling hours by phone, online and face to face. She also volunteered for seven years at a bereavement charity, supporting adults and young people through loss.

Donna uses a person-centred foundation and draws on integrative methods to tailor sessions. That can include techniques from cognitive behavioural approaches and solution-focused brief therapy when these fit a person’s goals. Sessions are conversational and practical, with space to talk and to try small changes between meetings.

People can expect straightforward language and a non-judgemental tone. Donna aims to be sensitive and compassionate while helping clients sort priorities and build coping skills. She encourages taking modest steps and celebrates progress along the way.

Sessions are available in English and are offered by video call, phone, live chat or text messaging. Therapy uses a subscription model that can be cancelled at any time, and cost varies with location and therapist availability.

Practical approaches for online counselling

Donna works from a person-centred base and uses integrative methods to meet each person’s needs. Person-centred work focuses on listening and helping people find their own solutions; it suits those who need a supportive space to make sense of feelings. Integrative practice means combining helpful techniques where needed, for example using cognitive behavioural ideas to spot and change unhelpful thinking patterns or using solution-focused techniques to set small, manageable goals.

Finding the right approach is part of the work. The therapist will discuss goals and preferences with the client and together they will decide which techniques to try. This collaborative process can be reviewed and adjusted as progress is made.

Online therapy here is offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow face-to-face conversation and visual cues. Phone sessions can fit into a shorter break or work better when bandwidth is limited. Live chat and text messaging offer brief check-ins and are useful for ongoing support between longer sessions. These options help people fit therapy around work, study and family commitments while keeping therapy consistent and focused.