Geraldine Costello, BACP

Geraldine Costello helps people who are struggling with stress, anxiety, low self‑esteem and life changes. She is approachable and straightforward. She aims to make it easier to talk about painful things and to find practical steps forward.

Geraldine works from a person-centred style. She offers a warm, non‑judgemental space where people can tell their story and feel heard. She uses Motivational Interviewing to help with substance concerns and motivation, and draws on Cognitive Behavioural Therapy to look at patterns that keep problems going.

She has ten years of professional experience. Much of her work has involved grief, loss, pregnancy and post‑abortion counselling, and supporting people through major life transitions. That background informs how she listens and the kinds of practical tools she shares in sessions.

Geraldine is a member of the British Association for Counselling and Psychotherapy, BACP. She follows their code of ethics and keeps up with ongoing professional development. She aims to be an attentive listener who gives people room to reflect and make changes at their own pace.

In sessions she focuses on small, achievable steps and clearer thinking about day‑to‑day problems. Conversations are meant to be direct and humane, not clinical. People come away with clearer choices and ways to manage stress, relationships and difficult memories.

Therapeutic approaches and online support

Geraldine draws on person‑centred work to create a calm, accepting space where a person can talk through what matters most. This approach focuses on listening, building trust and helping people to find their own solutions over time.

She also uses Cognitive Behavioural Therapy or CBT to identify thoughts and behaviours that maintain anxiety or low mood. CBT offers clear exercises and practical strategies to test new ways of thinking and behaving, which can ease everyday stressors and relationship problems.

Motivational Interviewing is another tool Geraldine uses to support change when motivation is low, for example with substance use or lifestyle shifts. It helps people to weigh options and move step by step toward goals in a non‑pressured way.

Choosing the right approach is part of the work together. Geraldine will discuss goals, preferences and what has helped before, then match techniques to the person's needs. That collaborative process means plans can be adjusted as therapy progresses.

Online sessions are offered by video calls, phone sessions, live chat and text‑based messaging. Video is useful for a fuller conversation; phone calls can be easier when bandwidth is limited; chat and messaging suit quick check‑ins or shorter working sessions. These options give flexibility to fit therapy around work, family and other commitments.