Harriet Frank, BACP

Harriet Frank offers calm, straightforward support for people dealing with stress, anxiety, low mood and eating concerns. She presents as a warm, person-centred counsellor who listens without judgement and helps clients talk through what matters most to them.

Harriet uses a person-centred approach that focuses on the client’s experience. Sessions are shaped around what the individual brings, and the pace is set by the person in the room. Conversations aim to increase self-understanding and build emotional resilience.

She has three years' experience and is registered with the British Association for Counselling and Psychotherapy - BACP. That background guides her practice and keeps the focus on recognised professional standards. She works with adults facing issues such as anxiety, depression, relationship strain, eating and self-esteem concerns.

In sessions she pays attention to attachment, body image and feelings of isolation or shame. She also supports people managing caregiver stress, chronic illness or pain, and the practical strains that bring. Practical conversations about communication and relationship patterns are part of the work when useful.

Harriet offers remote sessions in English using a mix of video calls, phone sessions, live chat and text-based messaging. Therapy is delivered through a subscription model that can be cancelled at any time. To begin, people complete a short matching questionnaire and arrange sessions that fit their schedule.

How therapeutic approaches translate to online sessions

Person-centred counselling focuses on the individual’s experience and the relationship in the room. The therapist listens attentively, reflects feelings and helps people find their own understanding and direction; this approach is helpful for anxiety, depression and low self-esteem.

Work around attachment issues and body image looks at patterns in close relationships and self-view. Sessions help identify unhelpful patterns, practice different ways of relating, and build kinder self-talk - useful for people feeling isolated, ashamed or stuck in repeating cycles.

Finding the right way of working is part of therapy. Harriet will check in about what feels useful and adapt her approach to the person’s needs, goals and preferences. That decision is collaborative and reviewed as progress is made.

Online formats make it easier to fit therapy into a busy life. Video calls allow face-to-face conversation; phone sessions can be simpler when bandwidth is limited; live chat and text-based messaging suit shorter check-ins or those who prefer writing. These options offer flexibility in timing and pace, making it practical to keep regular sessions despite work, study or other commitments.