Hayley Moran, BACP

Hayley Moran is a counsellor who helps people manage stress, anxiety, depression and relationship strain. She also supports those facing parenting challenges, grief, trauma and mood disorders. Hayley works with people feeling stuck by career changes, family conflict, addiction concerns or low self-esteem.

Hayley draws on six years of clinical contact alongside over twenty years in higher education student support. She is a member of the British Association for Counselling and Psychotherapy, shown as BACP. This experience includes university counselling, school and college settings, and services linked to the NHS.

Her style is practical and down to earth. Sessions focus on making sense of thoughts and feelings, then trying small steps that can bring clearer thinking and better day-to-day coping. She uses person-centred listening alongside cognitive behavioural techniques and short-term solution work.

Parents and carers often seek help with emotionally based school avoidance, blended family issues, and caregiver stress. Hayley also supports people through divorce and separation, midlife change, seasonal dips in mood, and challenges around self-worth and guilt.

Work conversations explore workplace pressures, motivation and career transitions. For trauma-related difficulties she offers approaches aimed at reducing distress and building coping strategies. The overall aim is to increase self-awareness and find practical ways forward.

Taking the first step can feel hard. Hayley aims to offer a calm, non-judgemental space where people can talk things through and plan manageable changes for a clearer future.

Approaches that suit online counselling

Client-centred therapy focuses on listening and empathy so the client feels heard and understood; it helps people work through difficult feelings and find their own answers. Cognitive behavioural therapy, or CBT, looks at how thoughts, feelings and actions link together and teaches practical strategies to change unhelpful patterns, which can help with anxiety, low mood and sleep. Solution-focused therapy concentrates on small, achievable goals and techniques that move someone forward quickly rather than analysing every past detail.

Finding the right approach is part of the process. The therapist will work collaboratively to decide which methods are the best fit based on your needs, goals and preferences. Together you can try an approach and adjust it if something else seems more useful.

Online therapy offers practical flexibility. Video calls allow a face-to-face feel while phone sessions need less bandwidth and can be easier during a busy day. Live chat and text messaging are useful for shorter check-ins or when typing helps people organise their thoughts. These options make it easier to fit regular sessions into work, family and life commitments while still working with registered or accredited professionals.