Hayley Morgan, BACP

Hayley Morgan is a counsellor with 15 years of experience and registration with the British Association for Counselling and Psychotherapy, BACP. She takes a warm, respectful approach and focuses on helping people understand what feels wrong and how to change it. Hayley aims to make therapy straightforward and useful for everyday life.

She uses a mix of methods to match the person in front of her. Hayley draws on client-centred listening to make space for what matters to the individual. She also uses cognitive behavioural ideas to identify unhelpful thoughts and try practical alternatives. Her work is informed by attachment-focused and psychodynamic ideas when exploring long-standing relationship patterns.

Hayley has worked across a wide range of concerns including stress, anxiety, depression and trauma. She also supports people dealing with relationship problems, family issues, grief, addictions, eating and sleeping difficulties, and work-related stress. Additional focus areas include body image, infidelity, obsessive and compulsive behaviours, and panic attacks.

Sessions are intended to be collaborative. Hayley listens first, helps people set clear goals, and adapts her approach as the work progresses. She aims to empower people to make changes they can use outside the session.

Hayley works in the United Kingdom and offers counselling in English. Her practice suits people who want thoughtful, steady support and practical tools alongside reflective conversation.

Practical therapy approaches for online sessions

Hayley uses client-centred and cognitive behavioural approaches that translate well to online work. Client-centred therapy focuses on listening closely and following the person's pace so they feel understood and respected; it helps with anxiety, low mood and relationship concerns. Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and actions and uses short practical exercises to reduce symptoms of anxiety, panic and depression.

Finding the right approach is part of the journey. Hayley will work with each person to decide what methods fit their needs, goals and preferences. That decision is collaborative and can change as progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexible options. Video calls suit longer, face-to-face style sessions; phone sessions can work well when bandwidth is limited or for people who prefer not to use video. Live chat and messaging are useful for brief check-ins or when a written format feels easier. These options make it simpler to fit counselling around work, parenting and other commitments while keeping continuity of care.