Jemma Hamilton-Fletcher, BACP

Jemma Hamilton-Fletcher offers support for stress, anxiety, low self-esteem, depression and life changes. She helps people who feel stuck by noticing patterns that keep them overwhelmed. Jemma is autistic and has ADHD, and she uses that lived experience to understand sensory and emotional overwhelm. Her aim is to help people feel calmer, more confident and better able to make decisions.

Jemma takes a down-to-earth approach. Sessions are relaxed and paced to what feels manageable. She listens first, then works with clients to try small, practical steps that can make day-to-day life easier. This may include simple exercises and short reflections to practise between sessions.

Her background includes five years working in counselling and therapy settings. She is a member of the British Association for Counselling and Psychotherapy, shown as BACP. That registration indicates she follows professional standards in the UK.

Jemma draws mainly on client-centred and mindfulness approaches. Client-centred work means the person leads the conversation while the counsellor mirrors concerns and builds understanding. Mindfulness techniques focus on attention and noticing moments of stress so they feel less overwhelming.

She also brings psychoeducation and creative tools where helpful. Sessions can address a wide range of issues such as trauma and abuse, grief, intimacy-related concerns, parenting stress, ADHD and aspects of neurodiversity. The work is collaborative and tailored to each person’s needs.

For practical progress Jemma suggests regular sessions over a few months, while staying flexible to what an individual needs. She encourages clients to set aside a little time before and after sessions to think and reflect, which helps the work have more lasting effect.

How client-centred and mindfulness approaches work online

Client-centred therapy focuses on the person and their priorities. The counsellor listens without judgement and reflects what they hear so the person can make sense of their feelings. This approach helps when someone feels stuck, overwhelmed or unsure how to make changes.

Mindfulness therapy teaches simple ways to notice thoughts, feelings and bodily sensations without getting caught up in them. Short breathing or grounding practices can reduce daily reactivity and help with anxiety, stress and low mood.

Choosing the right approach is part of the work. Jemma will discuss goals, try different techniques and adapt methods to what feels most useful. That process is collaborative, with the person’s preferences steering the plan.

Online sessions make it easier to fit counselling into a busy life. Video calls allow face-to-face conversation and visual cues. Phone sessions can be a good option when bandwidth is limited or when someone prefers not to be on camera. Live chat and text-based messaging suit quick check-ins, shorter reflections or people who express themselves better in writing. These options give flexibility and let people choose what works best for their routine and needs.