Jennifer Borrell, BACP

Jennifer Borrell works as a counsellor in the United Kingdom and has four years of professional experience. She uses a client-centred way of working that aims to place the person’s experience at the heart of sessions. She speaks English and meets people online using video, phone, chat or text-based messaging.

She often supports people feeling stressed, anxious or low, and those coping with grief or major life changes. She also helps with family and parenting concerns, anger, self-esteem, relationship strains, trauma and abuse, eating and food-related issues, and ADHD. Additional focuses include attachment and abandonment worries, body image, communication problems and infidelity.

In sessions she listens for the client’s priorities and follows their lead. The client-centred approach means she offers a respectful, non-judgemental space where people set the pace and direction. Practical conversation may include exploring patterns, trying new ways of communicating, and identifying small changes to test between sessions.

Jennifer holds BACP, which is the credential listed for her UK practice. Over four years she has worked with a range of concerns that commonly come up for adults navigating relationships, parenting and life transitions. She uses her experience to tailor each session to what the person most needs in the moment.

To begin, people complete a short matching questionnaire and then schedule sessions according to the therapist’s availability. Therapy sessions are delivered through a subscription that can be cancelled at any time, and the format can be chosen to suit practical needs.

How client-centred work fits with online therapy

Client-Centred Therapy focuses on listening and understanding the person without judgement. The counsellor follows the client’s lead, reflecting what is said and helping people clarify their own goals; this approach can help when dealing with stress, anxiety, relationship strain or grief.

Working in a client-centred way online means the counsellor aims to create the same calm, respectful space through conversation, whether that is by voice or text. The therapist will discuss how that approach could suit specific concerns and will work with the person to decide what feels most helpful and practical.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging. Video calls allow face-to-face conversation and visual cues, phone sessions can be easier when bandwidth is limited, chat works well for shorter check-ins, and messaging lets people write when it fits their day. These options make it possible to fit therapy into work, family life or other commitments, and the therapist will help choose the format that best meets the client’s needs.