Justine Poyser, NCPS

Justine Poyser is a counsellor in the United Kingdom with five years of professional experience. She draws on work at charities supporting survivors of historical sexual abuse and women's services, and now offers private practice care. Her approach is warm and straightforward, with a focus on helping people make practical changes to feel better day to day.

Justine believes people are the experts in their own lives. She listens first, then helps clients spot strengths and options they might have missed. Sessions tend to be collaborative and paced to the person, with most people working together over several weeks to build momentum.

Her areas of focus include stress and anxiety, trauma and abuse, grief, self‑esteem and motivation. She also supports people dealing with relationship strains, career difficulties, addictions and challenges around eating and sleeping. Practical life changes, coping with transitions and recovering from hurt are common themes.

Justine uses client‑centred ways of working alongside cognitive behavioural tools to help change unhelpful patterns. That means she pays attention to a person’s immediate experience while also offering strategies to try between sessions. Sessions aim to be clear, measured and useful rather than overly technical.

People who do well with Justine tend to want a supportive listener who also suggests simple, realistic steps. She seeks to help people regain confidence, improve communication and manage intense feelings. Her style is non‑judgemental and focused on helping clients build their own solutions.

How these approaches translate to online therapy

Client‑centred therapy is built around listening and reflecting what matters to the person. It helps people feel heard and supported while they find their own answers, which can be useful for issues like low self‑esteem, grief and relationship worries.

Cognitive behavioural therapy, or CBT, focuses on identifying patterns of thinking and behaviour that cause distress. It offers practical exercises and small experiments to try between sessions, which can help with anxiety, insomnia, low mood and unhelpful routines.

Finding the right approach is part of the work. The therapist will discuss your goals and preferences and together you will agree which methods to try. That collaborative process means plans can change as progress is made and new needs appear.

Online sessions make it easier to fit therapy into a busy life. Video calls allow face to face conversation when visual connection matters. Phone sessions can be easier when bandwidth is limited or for a shorter check‑in. Live chat and text messaging suit people who prefer writing, want brief ongoing support, or need flexibility around work and caregiving commitments. Registered or accredited professionals can use these formats to offer consistent care and practical follow‑up between meetings.