Lalida Puengklai, BACP

Lalida Puengklai helps people facing stress, anxiety, relationship problems, trauma and abuse, low self-esteem and depression. She also supports those dealing with grief, anger, compassion fatigue and major life changes. Lalida speaks English and Thai and works with people from different cultural backgrounds. She is a member of the British Association for Counselling and Psychotherapy (BACP).

She offers a calm, non-judgemental space where clients can talk about what feels hard. Her style is warm and direct. Sessions focus on understanding how past experiences affect present life and on finding practical ways to cope day to day.

Lalida trained at the University of Derby and holds a master’s degree in Integrative Counselling and Psychotherapy. She brings three years of professional experience, including work in the NHS and charities supporting people affected by sexual and domestic abuse. That background informs careful listening and practical support.

In therapy she uses a mix of approaches tailored to each person. People can expect a person-centred stance that listens first, alongside tools to manage anxiety and low mood. Work can look at attachment and how early relationships shape current patterns.

Sessions may involve calm, reflective conversation, practical coping strategies and exercises to build self-compassion. Lalida aims to help people reconnect with strengths that feel buried and to make small, steady changes that improve daily life.

How therapeutic approaches translate to online care

Person-centred work places the person's experience at the centre of therapy and focuses on listening, acceptance and building self-awareness. Online sessions using this approach let people speak openly while the counsellor reflects and helps them draw out what matters most. Attachment-informed work looks at patterns that come from early relationships and how those patterns affect current trust and closeness. This can help with relationship worries, abandonment feelings and recurring interpersonal behaviours when explored through conversation and practical tasks.

Choosing the right approach is a shared process. The therapist will discuss goals and preferences and suggest methods that fit the person's concerns. Sessions can be adapted over time if something isn’t helping, so finding what works feels collaborative rather than fixed.

Online therapy offers flexibility and practical benefits. Video calls allow face-to-face conversation when the visual connection matters. Phone sessions can be shorter and easier to fit into a break or when bandwidth is limited. Live chat and text-based messaging suit check-ins, brief reflections or clients who prefer writing to speaking. These options make it easier to keep continuity of care across time zones and busy schedules while still focusing on meaningful therapeutic work.