Laura Arstall, BACP

Laura Arstall is a counsellor based in the United Kingdom with five years of experience. She trained on a level 7 British Association for Counselling and Psychotherapy course and is a BACP member. Laura aims to create a calm, non-judgemental space where people can talk about what matters to them.

She uses a person-centred approach, which means sessions follow the client’s pace and priorities. If someone prefers clearer goals or more direction, she can use solution-focused methods instead. That lets people choose a way of working that fits their needs.

Laura has worked across different settings and remotely as well as in person. She supports people with stress, anxiety, depression and grief. She also helps those dealing with relationship issues, family concerns, addictions, trauma and abuse, and anger.

Other areas she attends to include body image, self-esteem, communication problems, commitment and control issues, codependency, blended family concerns, gender dysphoria and neurodiversity-related issues such as ADHD and autism. She also addresses matters linked to adoption, foster care and abandonment.

Sessions are intended to be respectful and straightforward. Laura aims to listen closely, reflect what she hears and help people identify practical next steps. She encourages clients to set the pace and to be open about what does and does not feel helpful.

People who value a warm, down-to-earth style may find her approach useful. The emphasis is on making progress in ways that suit each person, whether that is finding small solutions or spending time exploring feelings more deeply.

How Laura’s approaches translate to online therapy

Client-Centred Therapy is about following the person’s pace and priorities. The counsellor listens, reflects and helps people name what matters to them. This approach suits people who want to be heard and to work at their own speed.

Solution-Focused Therapy concentrates on small, practical steps and clear goals. It looks at what is already working and builds on those strengths, which can help with issues like anxiety, coping with life changes and relationship problems.

Finding the right way of working is a collaborative process. The therapist will talk with each person about what they hope to achieve and try different ways of working until a good fit is found. Together they will agree on goals, the pace of therapy and which methods to use.

Online therapy offers flexibility for people with busy lives or limited travel options. Video calls allow face-to-face conversation, phone sessions can be used when bandwidth is low, live chat is useful for shorter check-ins, and text-based messaging supports people who prefer writing. These options make it easier to fit therapy into work breaks, days with childcare demands or evenings after commitments.