Lauren Heenan, BACP, NCPS

Lauren Heenan supports people dealing with stress, anxiety and low self-esteem. She helps those facing relationship strain, parenting challenges and the emotional impact of life changes. Lauren works to make starting therapy feel manageable and respectful of each person's pace.

She uses a conversational style in sessions so clients can speak openly about thoughts and feelings. That often means listening first, then gently testing ideas together. Practical steps are introduced when they will help, such as short behavioural experiments or clearer ways to handle conflict.

Her background includes five years of professional experience and registration with BACP and NCPS. Lauren has particular interest in peri-natal mental health and in issues that follow trauma and abuse. She also supports people working through grief, compassion fatigue and intimacy-related concerns.

Lauren draws on several approaches depending on the person’s needs. Client-Centred Therapy is used to prioritise the client's own goals. Cognitive Behavioral Therapy helps with unhelpful thinking and panic symptoms. Psychodynamic ideas can be useful when family of origin or repeating patterns are in focus.

Sessions are offered in English and are delivered online by video, phone, live chat or text-based messaging. The subscription model is used for bookings and can be cancelled at any time. To start, a short matching questionnaire is completed and appointments are scheduled from there.

Approaches that translate well to online therapy

Client-Centred Therapy focuses on a warm, non-judgemental conversation where the client's goals guide the work. It helps people gain clarity, feel heard and decide what matters most. Cognitive Behavioral Therapy, or CBT, looks at the link between thoughts, feelings and actions; it is practical and helps with anxiety, panic and low mood by testing new behaviours and coping skills.

Finding the right approach is part of the process. The therapist will work with the client to choose methods that match their goals and preferences. Sessions often blend listening, practical exercises and reflection so the plan can change as needs evolve.

Online therapy offers flexibility in how people connect. Video calls allow face-to-face conversation, phone sessions can be used when bandwidth is limited, and live chat or text-based messaging suit shorter check-ins or those who prefer writing. These options make it easier to fit therapy around work, childcare or other commitments, while still allowing therapists to use the same practical exercises and conversational work they would in person.