Lucy Nicholas, BACP

Lucy Nicholas offers a calm, non-judgemental space for people who are feeling overwhelmed, stuck or uncertain. She aims to build trust quickly so someone can talk through what matters to them and start to feel clearer about next steps.

Lucy uses a simple, adaptable style. She listens first and then works with each person to choose practical ways forward. Sessions focus on small, doable steps as well as understanding what keeps problems going.

She has eight years of experience and holds a BACP accreditation. Lucy trained in counselling and psychology and has worked in counselling charities, schools and private practice. That background gives experience with a wide range of difficulties.

Lucy has been running video and telephone sessions for six years and holds a post-qualification certificate in online counselling. She draws on different approaches so sessions can be tailored to what helps each person most.

People come to Lucy for stress, anxiety, depression, grief and coping with life changes. She also supports concerns such as self-esteem, trauma and abuse, intimacy-related issues, eating and sleeping problems, parenting stresses, career worries and ADHD. Additional focuses include guilt and shame, self-love and women's issues.

Her way of working is collaborative. She offers practical techniques from cognitive and solution-focused approaches alongside a client-centred, listening style. The aim is to help people feel heard, understand patterns and try manageable changes that fit their life.

How approaches like CBT and client-centred work online

Client-Centred Therapy focuses on being genuinely listened to and understood. The therapist aims to create a respectful space where a person can talk freely and reflect on their feelings, which suits issues like low self-esteem and grief.

Cognitive Behavioral Therapy, or CBT, looks at how thoughts, feelings and behaviours interact. It uses practical exercises and small experiments to change unhelpful patterns, which can help with anxiety, depression and stress.

Solution-Focused Therapy concentrates on strengths and practical goals. It helps people identify small steps they can take now to move towards what they want, making it useful for coping with life changes and career decisions.

Choosing the right approach is a joint process. The therapist will discuss preferences, goals and what has worked before, then try methods that fit the person’s needs. Sessions can change over time as goals shift.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face conversation, phone calls work well when bandwidth is limited, live chat allows quick check-ins, and messaging suits shorter reflections or people who prefer not to be on camera. These options make it easier to fit therapy around work, family and travel without losing therapeutic continuity.