Marlene Jenas, BACP

Marlene Jenas is a BACP-registered counsellor with 11 years of experience supporting people through hard periods. She helps clients name and understand difficult feelings so they can make clearer choices. Her approach is calm and person-centred, and she aims to make first steps feel easier to take.

Marlene creates space for people to talk without being judged or hurried. Sessions last 45 minutes and focus on what matters to the client in the moment. She listens for patterns that might be keeping someone stuck and helps them explore alternatives at a manageable pace.

Common concerns Marlene works with include stress, anxiety, depression and relationship or family difficulties. She also supports people facing grief, trauma, addiction issues, eating and intimacy-related worries, and career or parenting strain. There is additional focus on topics such as abandonment, adoption and foster care, attachment and fatherhood issues.

Her style is straightforward and empathetic. She does not give unsolicited advice; instead she reflects what she hears and asks questions that help people find their own answers. Sessions aim to build self-awareness, coping skills and clearer communication with others.

Marlene practices across a wide range of emotional and life challenges including bipolar disorder, ADHD, compassion fatigue and anger. She uses a client-centred approach to tailor conversations to each person's needs and pace. If someone prefers a steady, listening-based environment, Marlene offers that steady presence.

Client-centred care online and practical session options

Client-centred Therapy focuses on understanding the person rather than fixing them. The therapist listens deeply, reflects back what she hears and supports people to find their own solutions. This approach is well suited to issues like anxiety, depression, grief, relationship distress and life transitions because it builds a trusting space to make sense of emotions.

Finding the right approach is part of the work. Marlene will discuss options with each person and adjust how she works to fit their needs, goals and preferences. That collaborative planning helps make sessions feel useful from the start rather than following a one-size-fits-all method.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls let conversations feel more like face-to-face meetings, while phone sessions can be easier when less bandwidth or camera time is wanted. Live chat or text messaging suit shorter check-ins or people who prefer to write rather than speak. These options provide flexibility to fit therapy around work, family and daily life while keeping the focus on steady, listening-based support from registered or accredited professionals.