Matthew Carroll, NCPS

Matthew Carroll helps people who are feeling overwhelmed by stress, anxiety, or big life changes. He meets each person where they are and works at a pace that feels comfortable. He aims to create a respectful, compassionate space for honest conversation.

He uses a mix of approaches tailored to what each person needs. That can include client-centred ways of listening and reflecting, cognitive behavioural techniques to spot and change unhelpful thinking, and psychodynamic ideas to look at past patterns that still affect you today. Sessions are adapted as issues come up and as priorities shift.

Matthew has six years of experience supporting people with a wide range of concerns. These include ADHD, grief, trauma and abuse, relationship and intimacy issues, eating and sleeping problems, anger, low self-esteem and depression. He also focuses on isolation and loneliness, men’s issues, social anxiety and challenges faced by young adults.

He works with people from diverse backgrounds, including those from LGBT communities, and offers sessions in English. Matthew is based in the United Kingdom and accepts international clients for online work. He describes counselling as a collaborative process and aims to help people build practical strategies and clearer understanding.

Starting therapy can feel hard, but Matthew emphasises small steps and steady progress. He tailors sessions to each person’s needs and helps plan the next steps in a straightforward way.

How Matthew’s approaches work online

Client-Centred Therapy focuses on being heard and understood. The counsellor listens carefully and reflects what matters to you, helping you find your own solutions; it is useful for stress, low mood and feeling stuck.

Cognitive Behavioural Therapy, or CBT, looks at thoughts and actions that keep problems going and teaches practical steps to change them. It is often used for anxiety, worry, sleep problems and low mood.

Finding the right way of working is part of therapy. Matthew will discuss the different approaches with you and together you will choose what fits your goals and preferences. This is a collaborative process that can change as you progress.

Online therapy makes sessions easier to fit into life. Video calls let you meet face to face from different places. Phone sessions work well when bandwidth is limited or when being on camera is tiring. Live chat and text-based messaging suit shorter check-ins, quick reflections, or people who prefer typing. The flexibility helps people keep momentum while juggling work, study or family commitments.