Nicola Kassam, BACP

Nicola Kassam uses a person-centred approach to help people who are feeling stuck, anxious, or overwhelmed. She encourages honest conversation and listens for what matters most to each person. Nicola aims to make sessions straightforward and practical so people can try new ways of coping between meetings.

She brings five years of counselling experience alongside ten years of careers and employability work in further and higher education. That background informs her practical help with career and confidence concerns. Nicola has supported people facing stress, anxiety, grief, low self-esteem and depression, as well as those dealing with trauma, relationship strain and eating-related issues.

Nicola draws on client-centred methods to keep the focus on the person's experience and priorities. She also uses existential ideas to help people find meaning when life feels uncertain. Mindfulness techniques are offered to build calm and manage overwhelming thoughts. Motivational interviewing helps when someone wants change but feels unsure how to begin.

Sessions are conversational and paced to each person. Nicola helps clients set realistic goals and tries simple strategies in session that can be practised afterwards. She works in English and accepts international clients, reflecting her experience supporting people from varied backgrounds.

People often come to Nicola for help with family problems, bereavement, chronic illness impacts, communication difficulties, feelings of isolation, or challenges after adoption or fostering. She aims to support gentle, steady progress and better self-understanding.

How Nicola’s approaches work online

Client-centred counselling puts the person's experience at the heart of sessions. Online meetings follow the same idea - the counsellor listens, reflects and helps people name what matters. This approach supports people dealing with anxiety, low mood, relationship issues and struggles with self-esteem.

Mindfulness therapy includes simple breathing and awareness exercises to ease intense thoughts and emotions. Online sessions are well suited to practising these techniques together and then building a short, manageable routine between meetings. Motivational interviewing helps when someone wants to make a change but feels unsure how to start; online conversations can help surface values and next practical steps.

Finding the right approach is part of the work. Nicola will collaborate with each person to decide which methods fit their goals and preferences. She adapts pace and tools as needs evolve so the plan remains helpful rather than overwhelming.

Online formats offer practical benefits. Video calls allow face-to-face conversation and visual cues. Phone sessions work well when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer writing to speaking or need flexible, brief support between meetings. These options make it easier to fit counselling around work, caring responsibilities or travel.