Paulette Shelley, BACP

Paulette Shelley helps people facing relationship problems, trauma and abuse, anger, low self-esteem and depression. She is named Paulette Shelley and holds BACP, the British Association for Counselling and Psychotherapy membership. Her tone is calm and respectful, and she focuses on listening first. Sessions are offered online for people across the United Kingdom and internationally.

Paulette uses a client-centred style that places the person's experience at the heart of the work. She also draws on cognitive behavioural therapy, which looks at thoughts and actions that keep problems going. Sessions are conversational and focused on what matters to the individual that day.

People come to her for a range of concerns beyond the main issues. These include attachment difficulties, problems linked to cancer, control issues, domestic violence, drug and alcohol addiction, and experiences of sexual assault and abuse. She also supports those coping with guilt and shame, self-harm, obsessive or compulsive behaviours, hoarding, panic attacks, loneliness and questions about life purpose.

Paulette works with short-term goals and longer-term exploration, depending on what someone prefers. She does not give direct advice but helps clients find their own answers through guided conversation and practical strategies. Sessions can change as needs evolve and she adapts the approach accordingly.

If someone is unsure how to begin, Paulette asks a few simple questions to understand priorities, then agrees what to focus on. The aim is steady progress at a pace that suits the individual.

How Paulette's approaches work online

Paulette uses a client-centred approach that focuses on the person's own experience. This method means she listens carefully, reflects what she hears and helps people explore feelings and values. It is useful for building self-understanding and for concerns like low self-esteem and grief.

She also uses cognitive behavioural therapy, or CBT, which looks at the links between thoughts, feelings and actions. CBT offers practical techniques to reduce anxiety, manage panic attacks and change unhelpful patterns that feed depression or anger.

Choosing the right approach is part of the work together. Paulette will discuss goals and preferences and then suggest ways of working that fit the individual. This is a collaborative process and the plan can change as progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow a fuller face-to-face feel, phone sessions can be easier when bandwidth is limited, live chat suits shorter check-ins and messaging supports ongoing reflection between sessions. These options make it simpler to fit therapy around work, travel and daily life, and to keep therapy going when schedules are busy.