Robert Paczkowski, BACP, NCPS

Robert Paczkowski helps people who are feeling overwhelmed by stress, anxiety, addiction or low mood. He speaks English and Polish and works with worries about relationships, parenting, grief and LGBT issues. His approach is calm and non-judgemental, aimed at making it easier to talk about painful things.

He trained as a person-centred counsellor and holds BACP and NCPS credentials. BACP stands for the British Association for Counselling and Psychotherapy and NCPS is listed as a professional credential. Robert has seven years of experience and draws on different methods to match what a person needs in the moment.

Sessions are offered in short-term, medium-term or open-ended formats depending on what someone prefers. In the room he offers a non-directive space where people can be heard and accepted. He also works with issues such as anger, body image, addiction and family of origin concerns.

Robert combines client-centred listening with practical tools from cognitive behavioural therapy and solution-focused work when those approaches suit the situation. He also uses psychodynamic ideas to help people understand patterns that repeat in their lives. Together these approaches aim to make choices clearer and reduce everyday distress.

People who want to begin can expect straightforward conversations about goals and next steps. Robert follows the BACP ethical guidelines and has an enhanced Disclosure and Barring Service check. He offers sessions online and by phone to accommodate different needs.

How his approaches work online

Robert uses client-centred counselling to create a respectful space where people can speak freely. This approach focuses on listening, acceptance and helping clients find their own answers, which can help with self-esteem, grief and relationship worries.

He also uses cognitive behavioural therapy or CBT to identify unhelpful thoughts and behaviours and to try small, practical experiments. CBT can be useful for anxiety, stress and some addiction-related patterns.

Choosing an approach is a collaborative process. The therapist will discuss goals, preferences and past experience and then suggest which methods to try. Plans are reviewed as therapy progresses so the work stays relevant to the client's needs.

Online work is offered by video calls, phone sessions, live chat and text-based messaging to make sessions more flexible. Video calls allow face-to-face conversation, phone sessions can fit into a short break and use less bandwidth, live chat suits brief check-ins and text messaging supports step-by-step reflection between meetings. These options make it easier to keep therapy going around work, family and travel commitments.