Roselyn Robertson, BACP

Roselyn Robertson offers calm, practical support for people facing stress, anxiety, relationship strain and changes in how they see themselves. She is named up front so readers know who they will meet. Her approach aims to build on what already works for each person and to find everyday ways to feel more capable. Roselyn trained to Masters level and holds BACP accreditation, and she has worked as a counsellor for four years. Before that she spent many years in social care, so she brings experience of different life situations into sessions. She meets people with issues such as trauma, grief, parenting pressures, addiction and compassion fatigue. In sessions she helps people identify strengths and practical strategies. Conversations focus on resilience, self-esteem and manageable steps to change. Roselyn avoids jargon and keeps the work grounded in what someone needs right now. Her clinical approach draws on Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and emotion-focused ideas alongside attachment-informed work and a client-centred stance. She adapts methods to suit each person rather than following one fixed model. Roselyn pays attention to identity and culture and works according to the British Association for Counselling and Psychotherapy ethical framework and relevant UK legislation. She aims to listen without judgement and to tailor the plan to each person’s situation. Taking the first step can feel hard and she acknowledges that bravery while helping people move forward.

Approaches that guide online sessions

Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings without getting stuck in them, and then takes practical steps toward what matters in life. It can be useful for anxiety, depression and coping with big life changes.

Cognitive Behavioural Therapy looks at the links between thoughts, feelings and actions and teaches simple skills to change unhelpful patterns. This approach often helps with stress, sleep problems, low mood and anxiety.

Emotionally-Focused Therapy draws attention to feelings and relationship patterns, helping people understand and change how they respond in close connections. It can support intimacy-related concerns and communication problems.

Finding the right approach is part of the work. The therapist will discuss goals, preferences and what feels most helpful, and then try methods that match those needs. Decisions about techniques are made together and reviewed as progress is made.

Online sessions are offered via video calls, phone sessions, live chat and text-based messaging, so people can choose what fits their life. Video calls allow face-to-face conversation, phone sessions can be lower bandwidth and suit busy days, live chat can provide shorter check-ins, and messaging supports ongoing reflection between meetings. These options aim to make therapy more flexible and easier to fit around work, family and other commitments.