Shelley Wilman, BACP

Shelley Wilman brings 30 years of professional experience to her counselling practice in the United Kingdom. She is a BACP member, and she approaches each person as an individual rather than using a one-size-fits-all method. Shelley aims to make first steps feel manageable and to give steady support as people explore difficult feelings.

Her style is collaborative and down to earth. She treats people as the experts in their own lives and looks for strengths to build on. Sessions focus on clear, practical steps alongside time to talk through deeper emotions.

Shelley draws on a mix of approaches, including client-centred work, cognitive behavioural techniques, existential ideas and EMDR where appropriate. She adapts methods to fit what each person needs rather than sticking to a single model.

Sessions can be arranged online by video, phone, live chat or text messaging to suit different preferences. Shelley aims to help people gain clearer understanding of their concerns and to support them as they make changes that matter to them.

Therapy approaches and how they work online

Client-centred work focuses on listening and understanding a person’s experience. The therapist follows the person’s lead, reflecting what matters to them and helping them find their own way forward. Cognitive behavioural therapy, or CBT, looks at how thoughts and behaviours interact and uses simple strategies to change unhelpful patterns, which can be useful for anxiety, low mood and stress.

EMDR is a trauma-focused method that uses guided attention to help process distressing memories and reduce their emotional charge. It is often chosen when past events continue to cause intense reactions in daily life.

Finding the right approach is part of the work. Shelley will discuss different methods with each person and decide together what fits best based on goals and preferences. That collaborative process helps keep sessions relevant and practical.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is helpful when visual connection matters, phone can be easier when bandwidth is low, and messages or chat suit shorter check-ins or people who prefer writing. These options make therapy more flexible and easier to fit around work, family and other commitments.