Stilyana Massey, BACP

Stilyana Massey offers calm, practical support for people feeling overwhelmed by stress, anxiety or big life changes. She works in English and Bulgarian and draws on four years of professional experience in the United Kingdom. Her style is warm and respectful, and sessions are shaped around each person's needs.

Stilyana uses straightforward talking and goal-setting to help people manage anxiety and panic. She helps people facing grief and loss to sort through their feelings and find ways to cope day to day. She also supports work on self-esteem, motivation and depression, with clear steps to try between sessions.

Her approach includes client-centred work that follows the person's lead, cognitive behavioural techniques to spot unhelpful thinking and make small changes, and solution-focused methods to set achievable goals. These methods are used together to suit the person rather than as fixed rules.

Stilyana pays attention to issues such as attachment and abandonment worries, body image, caregiver stress, chronic illness and pain, and communication problems. She also helps people dealing with divorce and separation, feelings of guilt or shame, loneliness, and questions about life purpose.

Sessions are practical and conversational. Stilyana will agree on goals and tailor the plan to what matters most to the person sitting opposite her. She aims to make therapy something that fits into everyday life and can lead to realistic change.

How therapeutic approaches work online

Client-Centred Therapy focuses on listening and following the person's pace. The counsellor provides empathy and reflection so the person can make sense of their feelings and decide on next steps. Cognitive Behavioural Therapy, or CBT, helps people identify unhelpful thoughts and try practical behaviour changes to reduce anxiety and low mood. Solution-Focused Therapy concentrates on small, achievable goals and on what is already working, which can be useful for coping with life changes and setting a clear direction.

Choosing the right approach is part of the work together. The therapist will talk through goals, preferences and daily pressures to decide which methods to try. This is a collaborative process and approaches can be combined or adjusted as progress is made.

Online sessions can be arranged as video calls, phone conversations, live chat or text-based messaging. Video calls allow face-to-face conversation, phone sessions are useful when bandwidth is limited, live chat offers a shorter real-time check-in, and messaging can suit people who prefer written reflection. These options make it easier to fit therapy around work, caregiving or health needs and help people maintain continuity of care when in-person visits are difficult.