Susan Spooner, BACP

Susan Spooner works with people feeling overwhelmed by stress, anxiety and big life changes. She emphasises practical steps and clear conversation so parents and carers can find calmer ways to cope. Susan meets people where they are and helps them take the next small steps toward feeling steadier. Susan is a BACP counsellor with three years of experience working in the United Kingdom. She focuses on trauma and abuse, grief and loss, self-esteem and motivation, and coping with separation and divorce. She also supports people dealing with panic attacks, social anxiety, isolation and problems with communication or attachment. In sessions she treats the person as the expert in their own life. She helps clients identify strengths and build on them. Work tends to be practical and gentle, with space to talk about painful memories or current pressures. Susan will listen first, then help set simple goals you can try between sessions. That might include short exercises to reduce panic, ways to manage shame or guilt, or steps to rebuild self-love and confidence. She helps people make sense of difficult events and plan manageable changes. People who want straightforward, down-to-earth support often find this approach useful. The focus is on steady progress rather than quick fixes. If you want a supportive professional to talk through stress, loss or a difficult transition, Susan offers calm, attentive help.

How evidence-based approaches work online

Many evidence-based therapeutic techniques use straightforward conversations and practical exercises to reduce symptoms and build coping skills. One common approach focuses on recognising and changing unhelpful thought patterns to reduce anxiety and panic attacks; it usually involves short behavioural or thinking exercises to practise between sessions. Another approach concentrates on processing difficult experiences and strong emotions related to trauma, grief or shame, helping people make sense of what happened and find ways to move forward. Finding the right approach is part of the work. The therapist will listen to your concerns, goals and preferences and then suggest ways to proceed. This is a collaborative process, with adjustments made as you try different techniques and notice what helps most. Online therapy offers practical flexibility. Video calls let you use visual connection for deeper conversation. Phone sessions can be a good option when bandwidth is limited or when you prefer not to be on camera. Live chat or text sessions suit short check-ins, quick emotion regulation exercises, and people who prefer writing to speaking. These options make it easier to fit therapy into a busy week and keep continuity between sessions.