Tsz Yan Elizabeth Yau, BACP

Tsz Yan Elizabeth Yau helps people manage stress, anxiety, addiction, trauma, grief and low self-esteem. She supports clients facing relationship and intimacy concerns, eating and anger issues, work-related stress, depression and major life changes. She also focuses on attachment and abandonment issues, caregiver stress, life purpose and challenges linked to ageing and immigration.

Elizabeth works in a straightforward, conversational way. She listens first, then shapes sessions around what each person needs. Practical tools and gentle exploration are used so clients can try new ways of coping between appointments. Sessions can include talking, guided imagery and creative activities.

Her background includes social work experience supporting people with substance misuse, mental health needs and people affected by the criminal justice system. That work exposed her to a wide range of practical problems and coping styles. She draws on this experience when helping clients set realistic goals and make steady changes.

Elizabeth is registered with the British Association for Counselling and Psychotherapy - BACP. She also practises hypnotherapy and uses creative methods such as mindful drawing and Zentangle to help people reflect and relax. These approaches are offered alongside talking therapy when helpful.

Sessions are available in English, Mandarin and Cantonese. International clients are accepted and online formats are used, allowing people to choose how they meet. To start, a short questionnaire helps match needs and preferences before scheduling.

How therapeutic approaches work online

Client-Centred Therapy focuses on the person's own priorities and pace. The counsellor offers non-judgemental listening and helps people find their own solutions, which can be especially useful for stress, life changes and low self-esteem.

Cognitive Behavioral Therapy, or CBT, looks at links between thoughts, feelings and behaviour. It uses practical exercises and homework to change unhelpful patterns, often helping with anxiety, depression and coping skills.

Dialectical Behaviour Therapy, DBT, teaches emotional regulation, distress tolerance and interpersonal skills. It is helpful for intense emotions, anger and difficulties in relationships.

Choosing an approach is part of the work. The therapist will discuss options, try methods that fit the person's goals, and adapt the plan as needed. That collaborative process helps find what feels most useful.

Online sessions are available by video call, phone, live chat or text messaging to suit different needs. Video calls let people see facial cues and use therapeutic activities. Phone sessions can be easier when bandwidth is limited or when someone prefers not to be on camera. Live chat and messaging work well for brief check-ins or when writing helps reflection. These options give flexibility so therapy can fit around work, caregiving or travel.